Privacy Policy

We recognise that the privacy of your personal information is important to you. Unless you directly give us consent to do otherwise, we will only collect and use your personal information as set out below. Ripe's Privacy Statement is intended to represent industry best practice and comply fully with the Privacy Act 1988.


WHAT INFORMATION DO WE COLLECT?

We may collect certain types of personal information from you. Personal information is any information that can be used to identify you and may include details such as name, address, telephone numbers, date of birth, occupation and email address.


HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We may collect personal information and use it in a number of ways including:

  • Keeping you up to date with any important changes to our website
  • To notify you of special events, promotions and sales that may be of interest to you if you subscribe to our mailing list
  • When you contact us with an enquiry
  • We you submit a job application

In addition we also collect the following information that you may be unaware of:

  • Personal details to allow us to track and fulfil any purchases you place with us
  • the name of the domain from which you access the internet
  • the date and time you access our site
  • the internet address of the website that linked you directly to our site.


SHARING INFORMATION WITH THIRD PARTIES

Ripe does not share, sell or trade your personal information gathered online with third parties. Personal information collected online will only be disclosed within our corporate group for marketing purposes.


HOW CAN I REVIEW MY CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATION?

At Ripe we want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or if you do not want your information used to enhance your shopping experience, please let us know by clicking on the unsubscribe link on our communications.

Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.

We will reasonably attempt to ensure that the personal information that we hold about you is accurate and up to date. If your details have changed please inform us of the correct information, so that we may update it. If you need to provide us with any changes to your details, please email hello@ripe.com.au


HOW SECURE IS YOUR PERSONAL INFORMATION?

We take all reasonable steps to maintain the security and integrity of your personal information.


SECURITY

Any personal information that you submit will be protected by our secure server. We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. However, we will not to sell or trade your personal information to any third party organisations or individuals without your consent other than third party suppliers in the delivery of services you have agreed to accept from our online store or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law.


ONLINE ORDERING SECURITY

Protecting your personal and order information is a priority at Ripe. As such we have created a secure transaction environment. We use Secure Sockets Layer (SSL) technology - Our Online ordering system is the industry standard for encryption technology - to protect your online order information. SSL encrypts all information including your credit card and all personal information passed from you to www.ripematernity.com. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.

By using the www.ripematernity.com site, you are consenting to the collection of information by www.ripematernity.com


HOW CAN I CONTACT RIPE MATERNITY?

If you have any questions about how we handle your personal information, you can contact us on 1800 680 110 (during business hours) or email support@ripe.com.au

If you are not satisfied with the way in which we handle your enquiry or complaint, you can contact the Office of the Australian Privacy Commissioner on Tel: 1300 363 992 or email privacy@privacy.gov.au.


CHANGES TO THIS PRIVACY POLICY

This is our current privacy policy outlining our personal information management practices. This policy replaces any other privacy policy published by us to date. We may vary this policy at any time. If any changes to these policies occur, we will notify our customers by updating this section of our website.


USE OF COOKIES

This website uses the following cookies:

Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.

Google AdWords: Using Google AdWords code we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget.

DoubleClick: We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future.