Our In-Store Returns Policy

30 Day Return Change of Mind Policy

We accept returns within 30 days from date of purchase under the following conditions.

Full priced items: Full price items (including where a promotional discount code has been used) are eligible for a refund or a store credit, or an exchange.

Sale items: Sale items which have been marked down in price on the swingticket cannot be refunded and are eligible for a store credit or in-store exchange only. Our store credits are valid for 12 months from date of issue and can be used in-store or online.

  • Items must be returned to our stores within 30 days from date of purchase.
  • Items must be unworn, unwashed, and in original condition with all tags intact.
  • An original proof of purchase must be included with the returned items, for in-store purchases this is the original receipt given to you at time of purchase.
  • Instore purchases can be returned to any one of our retail stores around Australia (excluding our Fairfield Outlet store).
  • Any rewards points accumulated on the returned items will be reversed to your account.
  • Any expired promotional offers that you received on the original order will not be carried over to your exchange.


  • Unfortunately we cannot accept returns of hosiery or underwear for hygiene reasons.
  • We cannot accept returns of bras, support garments and swimwear purchased in store.